OK, so we already know that nobody likes reading these, so we’re going to do our best to make this experience at least somewhat digestible for those of you dedicated individuals. First things first, thank you for taking the time to read through our policy for more clarity. As with anything on our website, feel free to reach out if you have any questions.
These Terms and Conditions apply to this website, any services offered through it, and any other online holdings managed, controlled, operated, or developed by US Rock Corporation (collectively, the “Site”). Throughout these Terms, “US Rock,” “usrock.com,” “this awesome company,” “The New Kings and Queens of Rock,” “us,” “we,” and “our” all mean US Rock Corporation. If that got confusing, here’s the short version: anything you see or use online with our logo or name anywhere near it is part of the Site and subject to these Terms.
And now for our spooky and ominous warning…
The following Terms and Conditions (the “Terms”) explain the rules for using the Site. By visiting this website or any other part of the Site, you acknowledge that you have read, understood, and agree to all of these Terms, without qualification or limitation. In other words, you have to accept them as written, got it?!
The good news is that if these rules are too heavy for you, you don’t have to use the Site (that’s your out, courtesy of “us”). We would never want to force anyone into terms they can’t stomach. But if you do use the Site, you gotsta play by the rules. We may update these Terms at any time, and when we do, we’ll change the “Last Update” date at the top of the page so you can keep track. If you keep using the Site after an update, you’re agreeing to the revised Terms.
Too confusing or overwhelming? Email us at support@usrock.com and someone who’s great at explaining this tricky, complicated crap will get back to you.
US Rock Corporation specializes in supplying decorative rock, organic ground covers, and landscape materials and supplies (collectively, the “Products”). Our bulk materials, such as rock, gravel, sand, soil, and mulch, are sold in whole cubic yards and delivered loose, with orders starting at 5 cubic yards (135 cubic feet). Other Products, such as turf, fertilizers, and landscape supplies, may be sold in bags, rolls, boxes, or other units. We also provide design and consulting services (collectively, the “Services”) for drought-tolerant landscape projects. We are the New Kings & Queens of Rock, and our goal is to save you time and money by giving you the amazingly awesome option to buy in bulk.
Digital Communication
Each time you visit the Site or send us an email, you’re communicating with us electronically (incredible, isn’t it?). By doing so, you consent to receive communications from us electronically as well. We may contact you by email, by text message, or by posting notices on the Site. By providing your phone number, you consent to receive text messages from us about your order, including delivery notifications, standby notices, and requests to authorize unloading. You agree that any agreements, notices, disclosures, or other communications we provide electronically satisfy any legal requirement that they be in writing.
Intended Audience
This Site is intended for adults only and is not intended for anyone under the age of 18. By using this Site, you certify that you (a) are at least eighteen (18) years of age, and (b) if you are acting on behalf of any person or entity, you are authorized to act on behalf of that party. If you are under 18, please do not use or access the Site at any time or in any manner. And if you’re under 18 and reading this, holy crap, we applaud you. No one at our company would’ve made it this far at your age! A very bright future ahead of you, we’re guessing, but seriously, go outside and play, do your homework, or whatever else you’re supposed to be doing, ok?
Patents, Copyrights, & Intellectual Property
US Rock Corporation WILL smack down any AI, human, or other entity that violates our physical or intellectual property rights! All content on the Site, including without limitation graphics, designs, icons, illustrations, pictures, photographs, video clips, written materials, and processes, as well as the layout, construction, and compilation of the Site, is the exclusive property of US Rock Corporation and is protected by United States and international copyright laws. All trademarks, service marks, and trade names that appear on the Site, along with the overall “look and feel” of the Site (collectively, the “Marks”), are also exclusively proprietary to US Rock Corporation or their respective owners. You may not duplicate, reproduce, display, or otherwise use the content or materials on the Site, including the Marks, without prior written authorization from our legal department for each specific use. And please don’t even think about removing or modifying any legal or trademark notices on our content. Dragging and dropping, data scraping, web harvesting, hacking, or using any other automated or manual means to take our content without our prior written consent is expressly prohibited, seriously. Any unauthorized use of content or materials on the Site violates copyright, trademark, and other intellectual property laws, as well as privacy, publicity, and communications laws. Any goodwill generated by use of our Marks must always benefit US Rock Corporation and/or its partners. To request authorization to use any content or materials on the Site, contact us at legal@usrock.com.
In addition to our own intellectual property, US Rock Corporation respects the hard work, sweat, and tears others have put into protecting their patents, copyrights, and intellectual property. We’ve developed a simple way to sort out potential conflicts before they escalate into bigger problems. If you believe our company has compromised your intellectual property in any way, please let us know immediately. We review every claim of potential copyright infringement, and if we determine that any of our content violates applicable law, we will remove it.
To report suspected copyright infringement, email legal@usrock.com and help us identify the material, content, or work you believe is infringing by including the following:
User Accounts and Related Data
We offer visitors the option to create a user account (“Account”) to make frequent visits easier, with streamlined ordering and delivery tracking, saved shipping and billing information, and access to special offers and events. You can still use many features of the Site without an Account, and you’re in no way required to create one, but we thought it would make your life easier. If you create an Account, you are solely responsible for all activity that occurs through it. So we can give you the best possible service, you agree to give us complete, accurate, and current information for your Account at all times. We are not responsible for errors or delays caused by incorrect or outdated information. Please don’t share your Account information, and never use another person’s Account or registration information without permission. Likewise, no one else may use your Account without your permission. You are solely responsible for keeping your Account and password(s) secure and for any consequences of failing to do so.
If you no longer want an Account, you can delete it at any time by emailing us at support@usrock.com.
User Content and Use of Information
It’s always fun to see and hear what our fans have to say! From time to time, we may allow you to post reviews, comments, photos, or other content on the Site. We welcome and encourage your participation. However, with that comes responsibility (they made me say this). Whenever you submit, distribute, transmit, or post any communications or other material to US Rock Corporation, whether through the Site or through our pages on third-party sites such as Instagram, Facebook, Snapchat, or X (formerly Twitter) (collectively, “User Content”), you represent and warrant that (a) you hold all necessary rights, title, and license to the material (in other words, you own it or have the right to give it to us); (b) your submission to usrock.com does not and will not violate or infringe the rights of any third party, including privacy, publicity, copyright, trademark, contract, or other intellectual property or proprietary rights (you didn’t take it from someone else without permission); and (c) all User Content you provide is accurate, complete, current, and not misleading (you’re not lying).
You also give us a right and license to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute your User Content in any media format or distribution channel, including to provide, promote, and improve the Site. This license is irrevocable, non-exclusive, perpetual, worldwide, transferable, sub-licensable, fully paid, and royalty-free, and it survives termination of your Account. We may use User Content without compensation to you, including for advertising or promotional purposes. And please, let us be the first to say ‘thank you’ for being so awesome to us.
You also agree that if your User Content contains any ideas, concepts, know-how, or techniques, we may use the User Content and anything it contains for any purpose, including developing, manufacturing, and marketing products.
In addition to licensing your User Content to US Rock Corporation, you give each user of the Site an irrevocable, non-exclusive, perpetual, worldwide, transferable, sub-licensable, fully paid, and royalty-free license to access your User Content through the Site and to use, edit, modify, publish, reproduce, distribute, prepare derivative works of, display, perform, adapt, and promote it, even after your Account is terminated.
At the end of the day, if you share something with us, you keep ownership of it and can continue to do anything you want with it, but you also allow us and our other users to use your User Content as we see fit. If you don’t agree to these conditions, please don’t send us your materials.
US Rock Corporation reserves the right to block or remove communications, postings, or materials that it determines, in its sole discretion, to be (a) abusive, defamatory, or obscene; (b) fraudulent, deceptive, or misleading; (c) in violation of a copyright, trademark, patent, trade secret, or other intellectual property or rights of another; or (d) offensive or otherwise unacceptable.
Special Offers & Coupon/Offer Codes
From time to time, US Rock Corporation may offer qualified customers “coupon codes” or “offer codes” (collectively, “offer codes”) through various promotions and communications. Offer codes are redeemable toward a purchase on usrock.com while supplies last, and are subject to merchandise exclusions or other restrictions that US Rock determines and communicates in its sole discretion. Only valid offer codes provided or promoted by US Rock will be honored at checkout. Codes supplied or promoted by unauthorized third parties, including unauthorized third-party websites, are not valid. Each offer code is non-transferable and valid for a single use on the item or items US Rock designates. Offer codes cannot be combined, and each order is limited to one offer code. Offer codes cannot be applied to non-branded merchandise, packaging, or taxes. For online purchases, enter the code in the “coupon code” field at checkout. US Rock Corporation is not responsible for lost, stolen, or corrupted codes or for any unauthorized use of codes. Offer codes cannot be redeemed for cash or any cash equivalent, and no substitutions or credits are allowed. The dollar value of an offer code will not be refunded or credited if any or all of the merchandise is returned. Offer codes may expire, and are void if copied, transferred, sold, exchanged, or expired, or where prohibited by law. Requests that don’t comply with all offer code requirements will not be honored.
Spokespeople
From time to time, US Rock may engage spokespeople, rock legends, movie stars, titans of industry, influencers, bloggers, or other individuals or entities who may be compensated or incentivized to speak on behalf of the brand. If you receive an offer code from a third-party source, such as a television or radio show host, please note that they may have been compensated by US Rock for their statements.
Payments, Shipping, and Delivery
The prices displayed for Products on the Site are retail prices and do not include taxes, shipping, delivery, or handling charges, where applicable. Applicable taxes, shipping, delivery, and handling charges will be shown to you before you finalize an order. All prices are in U.S. dollars. Products in your shopping cart reflect the current price on the Product’s details page, which may differ from the price shown when you first added the Product to your cart.
Payment
By submitting an order through the Site, you agree to pay in advance the price of the Products ordered, plus any applicable taxes, shipping, delivery, handling, and other charges. Payment may be made by credit card or any other method we make available (each, a “Method of Payment”). To pay, you must provide valid credit card or other billing information and authorize us (or any third-party payment provider we engage) to charge your Method of Payment for all orders placed and accepted via the Site, and for any fees incurred under these Terms, such as standby and restocking fees.
Product Selection
Customers are responsible for confirming that the products and materials they order are suitable for their intended use. Recommendations from third-party websites, search engines, AI tools, contractors, or other outside sources are not recommendations made or guaranteed by US Rock Corporation. If you are unsure which material is appropriate for your project, please contact US Rock before placing your order.
Bulk Delivery
US Rock Corporation provides bulk delivery of loose materials in orders of 5 to 16 cubic yards per delivery (pallet and supersack orders have an 8-cubic-yard minimum), as well as bagged delivery and miscellaneous light order service, within approximately 325 miles of our Inglewood, California location. Orders over 16 cubic yards and recurring commercial needs are handled through our Commercial page. Addresses outside our delivery area will not receive a delivery price, so please check this section regularly for changes to our delivery area. All bulk orders placed on the Site are subject to a calculated “Delivery Charge” based on geographic zones and the volume of material ordered. For details on how delivery charges are calculated, email support@usrock.com.
Non-Bulk Delivery
Merchandise and smaller non-bulk products that are not shipped directly by US Rock Corporation may be shipped by national carriers and are subject to those carriers’ fees and terms and conditions. We will always tell you the shipping or delivery method and show the options we offer on the checkout page.
US Rock Corporation reserves the right to deliver only those Products it deems safe for transport to the requested job location. Please also note:
Refunds and Returns
US Rock Corporation works very hard to provide our fans with the highest quality products and the best service found nowhere else in the bulk landscape materials industry. We want you to be happy with your purchase, so if something isn’t right, please give us the opportunity to make it right.
Return eligibility depends on the type of product.
For non-bulk items:
For bulk items:
If your purchase was originally paid for with a credit card, any refund will be issued to that card. You may cancel an order at any time before the delivery truck has been dispatched.
Gift Card Policy
Once activated, Gift Cards are redeemable for all products available on the Site and have a monetary value determined at the time of purchase. Gift Cards cannot be redeemed for cash or applied to credit cards or other electronic payment forms. US Rock Corporation is not responsible for lost or stolen Gift Cards. All Gift Cards expire five (5) years after the date of purchase.
Rules of the Road
Disclaimer
(This next part is required by the MAN, sorry in advance)
THE SITE IS PROVIDED “AS IS” AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, US ROCK CORPORATION DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, RELATING TO THE SITE OR ANY CONTENT ON THE SITE, WHETHER PROVIDED OR OWNED BY US ROCK CORPORATION OR BY ANY THIRD PARTY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUSES, AND ANY IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE IN TRADE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. IN ADDITION, US ROCK CORPORATION DOES NOT REPRESENT OR WARRANT THAT THE CONTENT ACCESSIBLE VIA THE SITE IS ACCURATE, COMPLETE, AVAILABLE, CURRENT, FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE RESULTS OF USING THE SITE WILL MEET YOUR REQUIREMENTS.
Limitations of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL US ROCK CORPORATION OR ANYONE REPRESENTING US ROCK CORPORATION BE LIABLE TO YOU UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY, FOR (A) ANY LOST PROFITS, DATA LOSS, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SITE, OR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, COMPENSATORY OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER RESULTING FROM: (I) YOUR ACCESS TO, USE OF, OR RELIANCE ON ANY CONTENT PROVIDED THROUGH THE SITE OR ANY ERRORS OR OMISSIONS IN ANY CONTENT; (II) ANY UNAUTHORIZED ACCESS TO OR USE OF THE SITE OR US ROCK CORPORATION’S SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN; (III) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE; OR (IV) ANY BUGS, VIRUSES, TROJAN HORSES OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SITE BY ANY THIRD PARTY (REGARDLESS OF THE SOURCE OF ORIGINATION); OR (B) ANY DIRECT DAMAGES IN EXCESS, IN THE AGGREGATE, OF THE GREATER OF (I) FEES PAID TO US FOR THE APPLICABLE PRODUCTS; OR (II) $500.00.
THESE LIMITATIONS APPLY REGARDLESS OF LEGAL THEORY, WHETHER BASED ON TORT, STRICT LIABILITY, BREACH OF CONTRACT, BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT US ROCK CORPORATION WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Termination
You agree that US Rock Corporation may, at its sole discretion, terminate or suspend your access to and use of the Site (or any part of it) at any time, for any reason or no reason, including lack of use or if we believe you have violated or acted inconsistently with these Terms. We also reserve the right to modify or discontinue, temporarily or permanently, your access to and use of the Site (or any part of it) without notice. You agree that US Rock and its parents, subsidiaries, affiliates, successors, assigns, employees, agents, directors, officers, and shareholders will not be liable to you or to any third party for any modification, suspension, or discontinuance of your use of or access to the Site. If we terminate or suspend your access before a delivery truck has been dispatched, we will cancel any open orders and refund the price of undelivered Products, unless the termination results from fraud. Delivery fees remain non-refundable once a truck has been dispatched. You may close your Account at any time by emailing support@usrock.com, and if we terminate or suspend your access, we may close or suspend your Account as well. Closing an Account does not cancel orders already dispatched or relieve you of amounts owed. Your obligations under these Terms continue even after US Rock terminates or cancels these Terms or your access to the Site. Any provision that by its nature should survive termination, expiration, or cancellation will survive, including, but not limited to, your obligation to pay amounts owed (including standby and restocking fees), the “All dumps are final” rule, the Disclaimer, Limitations of Liability, and Dispute Resolution sections, and the license you granted to US Rock Corporation for your User Content.
Dispute Resolution
We really don’t like disputes (we’re lovers, not fighters, ok?), so let’s do our best to avoid them. Most customer concerns can be resolved quickly, and to your satisfaction, by contacting us at support@usrock.com. In the unlikely event our customer service team can’t resolve your complaint to your satisfaction, this Section governs dispute resolution between us.
These Terms and the relationship between you and US Rock Corporation are governed by the laws of the State of California, without regard to its conflict of law provisions. You and US Rock agree to submit any dispute arising out of or relating to your use of the Site, your purchase or delivery of Products, or these Terms to personal and exclusive arbitration under the rules of the American Arbitration Association. Any such arbitration, to the extent necessary, will be conducted in Los Angeles County, California. You covenant not to sue US Rock Corporation in any other forum.
You also acknowledge and understand that, with respect to any such dispute with US Rock or anyone representing US Rock:
Waiver
We take our commitment to our fans very seriously, and we’ll do everything we humanly can for you. However, sometimes things come up that are outside our control. We will not be liable for any failure to perform our obligations under these Terms if the failure results from a cause beyond our reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation.
These Terms are personal to you and may not be assigned, transferred, or sublicensed by you without our prior written consent. We may assign, transfer, or delegate any of our rights and obligations under these Terms without consent.
Our failure to enforce any part of these Terms does not waive our right to enforce that or any other part later. Waiving compliance in one instance does not mean we will waive it in the future. For any waiver to be binding, we must give you written notice of it through one of our authorized representatives
If a court of competent jurisdiction finds any provision of these Terms invalid, that does not affect the validity of the remaining provisions. Likewise, if we terminate any provision in accordance with the Termination section, that does not affect the other provisions.
These Terms are the entire agreement between you and us with respect to the Site and supersede all previous or contemporaneous agreements. Section headings are provided for convenience only and have no legal effect.